Question 1

Why should I exclude similar characters?

Accepted Answer

Excluding look-alike characters such as the letter O and the number 0, or lowercase l and uppercase I, prevents typing mistakes when entering passwords manually.

Question 2

What password length is recommended for business accounts?

Accepted Answer

We recommend at least 16 to 24 characters combining uppercase, lowercase, numbers, and symbols for administrator logins, or a 4-to-6-word passphrase.

Question 3

When should I use a passphrase instead of a random string?

Accepted Answer

Multi-word passphrases are much easier to read aloud or type on mobile devices while still providing strong protection against guessing.

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